Official Document

Terms and Conditions xin88
Malaysia Platform User Guide

Please read these Terms and Conditions carefully before using the xin88 platform. This document outlines your rights as a member, our responsibilities as a service provider, and the rules all users are required to follow.

Updated: 1 January 2026  |  Bahasa Melayu

Member Eligibility

Only individuals aged 18 and above are eligible to register and legally use the xin88 platform.

Account Protection

You are responsible for keeping your password confidential. All activity on your account is your responsibility.

Bonus Terms

All bonuses and promotions are subject to the minimum wagering requirements stated in their respective promotion terms.

Prohibited Activities

Fraud, money laundering, multi-account use, and any attempt to manipulate the system are strictly prohibited.

1. Introduction

Welcome to xin88. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and xin88 ("Platform", "We") regarding the use of the xin88.ml website and all related services, including the mobile app, online games, sports betting, deposits, withdrawals, and the VIP program.

By registering an account, logging in, or using any part of the xin88 platform, you hereby confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you are not permitted to use the xin88 platform.

Important note: These Terms apply alongside our Privacy Policy and Responsible Gaming Policy. You are encouraged to read all of these documents before using the platform.

Xin88 reserves the right to update or modify these Terms at any time. Any changes take effect immediately upon publication on this website. Continued use of the platform after any changes are published constitutes your acceptance of the updated Terms.

2. Member Eligibility

To register and use the xin88 platform, you must meet all of the following requirements:

  • You are at least 18 years of age as of your registration date.
  • You are a legally competent individual capable of entering into a binding contract.
  • You register and use the platform on your own behalf, not on behalf of any other individual.
  • You are not located in any jurisdiction where participation in online gaming activities is prohibited.
  • You are not currently barred from using this platform due to a previous account termination.
  • You provide true, accurate, and complete information during the registration and KYC verification process.

Warning: xin88 takes child protection seriously. If we detect that any account has been registered by or is being used by a minor, that account will be terminated immediately and all associated funds will be frozen pending investigation.

3. Account Registration

3.1 One Account Only

Each individual is only permitted to hold one (1) account on the xin88 platform. Owning more than one account — even under a different name, email address, or phone number — is prohibited and may result in all associated accounts being terminated and all fund balances forfeited.

3.2 Information Accuracy

You are required to provide true and accurate information during registration. Required details include your full name, phone number, email address, and identity verification (KYC) details when requested. Providing false or misleading information may result in your account being terminated without notice.

3.3 Account Security

You are fully responsible for maintaining the confidentiality of your username and password. You must:

  • Using a strong and unique password for your xin88 account.
  • Do not share your login credentials with anyone.
  • Notify us immediately if you suspect your account has been compromised.
  • Log out of your account after every session, especially when using a shared device.

xin88 will never ask for your password via email, text message, or live chat. If you receive any such request, please report it to our support team immediately.

3.4 Identity Verification (KYC)

As part of our commitment to security and compliance, xin88 reserves the right to request identity verification (KYC) at any time. Required documents may include a national ID, bank statement, or proof of address. Failure to submit the requested documents within the specified timeframe may result in your account being temporarily suspended or your withdrawal being delayed.

4. Deposit & Withdrawal

4.1 Deposit

Xin88 accepts deposits via a variety of local Malaysia payment methods, including FPX, online bank transfers, debit cards, and approved e-wallets. All deposits are processed instantly and credited to your account promptly. The minimum deposit amount is as stated on the platform's Deposit page.

4.2 Withdrawal

Withdrawal requests will be processed according to the following schedule:

Account Level Processing Time Daily Withdrawal Limit
Standard Member 15 – 60 minutes RM 10,000
Silver Member 15 – 30 minutes RM 20,000
Gold Member 10 – 20 minutes RM 50,000
Platinum & Diamond Member 5 – 15 minutes RM 100,000+

4.3 Withdrawal Conditions

  • Withdrawals are only permitted to a bank account registered in your own name.
  • Your account must have completed full KYC verification before your first withdrawal can be processed.
  • Any bonus received must meet the wagering requirements before funds can be withdrawn.
  • Xin88 reserves the right to request additional documents to verify identity before approving withdrawals that exceed certain limits.

Xin88 will not bear any costs or charges imposed by your receiving bank. Please ensure your bank account details are accurate — xin88 is not responsible for withdrawal delays or failures resulting from incorrect bank information provided by the member.

5. Bonus & Promotions

5.1 General Bonus Terms

All bonuses, promotions, special offers, and rewards provided by xin88 are subject to the specific conditions stated in each promotion's terms. The general conditions applicable to all bonuses are as follows:

  • Each promotion may only be claimed once per member unless otherwise stated.
  • Bonuses cannot be directly converted to cash until wagering requirements are met.
  • The wagering requirements (rollover) must be met within the specified timeframe.
  • If the wagering requirements are not met within the specified period, the bonus and any associated wins will be automatically forfeited.
  • Xin88 reserves the right to cancel or modify any promotion at any time without prior notice.

5.2 Bonus Abuse

Xin88 employs advanced detection systems to identify bonus abuse. Actions considered abuse include using multiple accounts to claim the same bonus, arbing to meet rollover requirements, and coordination among members to exploit promotional offers. Any account suspected of bonus abuse will be investigated and may be terminated.

6. Game Rules

All games available on the xin88 platform use a Random Number Generator (RNG) that has been independently audited by an accredited certification body. This ensures that every game outcome is fully random and cannot be manipulated by any party.

6.1 Game Results

All game results are final. xin88 will not entertain appeals against game results unless a verifiable technical error is involved. In the event of a technical disruption during an active game, xin88 reserves the right to void the round in question and return the wager to the member.

6.2 Wagering Limits

Each game has its own minimum and maximum betting limits. These limits are set to ensure a balanced and responsible gaming experience for all members. xin88 reserves the right to adjust betting limits at any time.

All wins will be automatically credited to your account balance once the game is complete. If you notice any discrepancy in your balance, please contact our support team within 24 hours.

7. Prohibited Activities

The following are strictly prohibited on the xin88 platform and may result in immediate account termination and legal action:

  • Registering more than one account or using another person's account.
  • Providing false information, using another person's identity, or submitting forged documents.
  • Using software, bots, automation tools, or any technical method to gain an unfair advantage.
  • Engaging in any action deemed to constitute money laundering or financing of illegal activities.
  • Colluding with other members to manipulate game outcomes or exploit the system.
  • Exploiting technical vulnerabilities or bugs on the platform for unauthorized financial gain.
  • Threatening, abusing, or insulting xin88 customer support staff.
  • Engaging in any activity that violates Malaysian law or applicable international law.

Xin88 will report any activity suspected of being money laundering or fraud to the relevant authorities. All funds linked to illegal activity will be frozen pending investigation and may be fully forfeited.

8. Account Termination

8.1 Termination by Member

You may close your account at any time by contacting our customer support team. Prior to closure, all valid account balances (not subject to any unfulfilled bonus wagering requirements) will be processed for withdrawal to your bank account.

8.2 Termination by xin88

Xin88 reserves the right to suspend or terminate your account without prior notice if:

  • You have breached any provision of these Terms.
  • We suspect fraudulent, abusive, or illegal activity.
  • You failed to submit the requested KYC documents within the specified timeframe.
  • Your account has been inactive for more than 12 consecutive months.

9. Liability Limits

To the extent permitted by applicable law, xin88 is not liable for any indirect, consequential, incidental, or punitive losses arising from your use of or inability to use this platform, including but not limited to loss of anticipated profits, loss of data, or business interruption.

Xin88 makes no guarantee that this platform will always be available, error-free, or virus-free. We will do our best to ensure continuous operation, but service interruptions caused by technical factors, maintenance, or circumstances beyond our control cannot form the basis of any claim.

Notwithstanding this liability limitation, xin88 remains committed to resolving any technical issues affecting a member's account or balance in a fair and transparent manner.

10. Term Amendments

Xin88 reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Members will be notified of any significant changes via their registered email or a notice posted on the platform's homepage.

The "Updated" date shown at the top of this document will be revised whenever these Terms are amended. You are advised to check this page periodically to ensure you are always aware of the latest Terms. Continued use of the platform after any amendments are published will be deemed as your acceptance of the revised Terms.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the xin88 platform, please contact our team through the following channels:

Live Chat
Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
Support Email
[email protected] — Response within 24 hours on business days.

Our trained support team is ready to help you understand any part of these Terms and resolve any issues you encounter quickly and professionally.

A Transparent and Fair Operating Platform

Terms That Are Clear & Easy to Understand

Xin88 is committed to ensuring all Terms and Conditions are written in plain language that all Malaysia users can easily understand, without confusing legal jargon.

Regular Updates

Our Terms are updated regularly to reflect platform changes, new services, and the latest compliance requirements, so members always have accurate information.

Fair Protection for All

These Terms are designed to protect the interests of both parties — members and the platform — ensuring a fair, safe, and responsible gaming environment for everyone.

Familiar with Our Terms? Join xin88 Now

By understanding and accepting the xin88 Terms and Conditions, you can enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 members in Malaysia.

For individuals aged 18 and above only. Please play responsibly.

Bahasa Melayu